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The benefits of using email and SMS together

Combining transactional emails and SMS offers several advantages:

  • Maximizing Reach: Some customers prefer email, others SMS. By using both channels, you reach a wider audience.
  • Increased visibility: SMS messages tend to be opened faster than emails, making them ideal for urgent or important information.
  • Reduced risk of non-delivery: Emails can end up in spam folders, while SMS messages tend to be delivered directly to the recipient’s phone.

Examples of successful combined use scenarios

 

  • Event reminders: Send an email a few days before an event with all the details, then a text message the same day to ensure attendance.
  • Security Alerts: For urgent situations such as password changes or suspicious account activity, send an email explaining the situation, followed by an SMS to immediately notify the customer.However, be sure to respect your customers’ communication preferences and avoid overwhelming them with messages.

Why use Sarbacane Sendkit for your transactional emails?

Easily integrate Sendki business sale lead t into your system, application, or website using its HTTP API and SMTP. This fast and easy integration allows you to start sending transactional emails and SMS messages in minutes.

Optimal deliverability: Sarbacane Sendkit guarantees optimal deliverability for your messages.

 

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