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How to use video marketing throughout the Customer Journey

How to use video marketing  Lead Scoring : This metric is based on qualifying each of your leads by assigning points as they progress through their buyer’s journey. It helps you get an idea of ​​each lead’s “maturity” and take action accordingly.

Lead nurturing : As its name suggests

this metric deals with the “nurturing” of leads, in other words, it is a process in which a relationship is established with the contact, whether through email, telephone or others, with the objective of making them progress within the customer life cycle, with telegram data new content, solutions to problems, help services, demos that allow them to understand how your software works, etc.

For SaaS companies, it’s ideal to understand the problems your audience is facing at this stage and share content such as tutorials, free demos, or best practices to help them solve them. This way, you’re building a genuine relationship with your leads and helping them complete their lifecycle and become customers.

Closing and loyalty: How to use video marketing

After the lead nurturing process, you’ll know exactly what your contacts’ needs, problems, and goals are, so you need to try to sell your service and close the sales cycle. However, you can’t overlook customer loyalty after closing this cycle, as the goal is for them to become “ambassadors” for your brand, recommending your services to other potential clients, and creating a lasting relationship with them. To achieve this, you need a Customer Experience strategy that allows you to obtain reviews and feedback on the effectiveness of more focus on buyer personas your services. Knowing your customers’ opinions will help you improve the service you offer and increase their satisfaction.

To do this, you need to rely on two metrics

As you can see, an inbound marketing strategy is based on attracting and building lasting relationships with your customers, helping them solve their problems, and addressing their needs. This is how you’ll differentiate yourself from other companies in your sector and how you’ll grow your business exponentially.

We know that it’s not always easy to have an internal team capable of handling the entire workload, and that staying up to date with all the betting data marketing strategies and actions requires time and money that not all software companies can afford internally. At mbudo , we specialize in defining, creating, and implementing inbound marketing strategies for our clients, always adapting to your industry and taking into account your goals and needs. If you’d like more information about implementing an inbound strategy for your company, don’t hesitate to contact us ; we’ll be happy to help!

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